POA enables us to send you payments after verifying your identity. According to KYC (“Know Your Customer”) international financial guidelines, POA is mandatory for us, as a company, to make sure we send money to the right persons. This is something financial institutions also require in order to verify a person’s identity and be able to process their payments.
To complete the POA verification, you need to upload a document that states your address. This should be the same address you've registered when you've opened your model account on Streamate.
1. Log into your Streamate account
2. Go to My Account and select Registered Account
3. Upload the document that states your address. These are some documents you can use:
*If you can’t provide a utility bill for the address you’ve registered with us, you can purchase a product online using your address. Once the package arrives, take a photo of it, focusing on the label containing the address. The whole package and the address must be visible to be able to upload the photo as POA.
If you've completed the POA process, you can easily check if the verification was registered in your account. To do this, log into your account and check out the top of your dashboard. There, you will see a notification that lets you know if POA was completed. If it isn’t, you will see a banner that lists the remaining steps you need to take to verify your account.
please make sure it is identical to the one on the document you attach. The address specified on the POA proof doesn’t necessarily have to correspond with the one in your ID.
attach your proof of address document after you've filled in the form, otherwise, we won't be able to complete the POA verification for your account!
the proof of address verification process, you won't be able to receive payments from Streamate.
the payments in your account until the proof of address verification process is completed. Afterward, you will be able to withdraw your money at any time.
This verification is necessary as our commercial banking partners and the financial institutions that provide us services ask us to carry out POA in order to ensure safe payments. Many other companies are nowadays required to comply with this norm, which is known as the KYC (Know Your Customer) compliance program. This program aims to help companies and minimize the risk of fraud, money laundering, or other illegal activities related to their payments.
Yes, this is a common procedure most signup processes involve. We need two documents that ascertain your identity and your residence. The proof of address verification is all the more necessary for models who live at a different address than the one specified in their ID.
The tax information message for the U.S. shows on every model's account, even if the models are from other countries.
Absolutely, we will not share your bank account information or any personal information with third parties. We need your bank account to be able to fulfill our payment obligations to you.
Yes, this is possible as long as you are the account owner and also a beneficiary of the company you want to get paid through.
No, regardless of the payment method you choose, POA is necessary.